Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Dialpad not working- all other functions normal
se7enstorm
Member

I have the original Blackberry Storm, and after some initial glitchy  screen  problems, I downloaded the update and all was well. That is until yesterday, after I pulled the battery (which I have done in the past to reset it when the screen started acting up) when I discovered that the dialpad will not dial numbers directly. I can voice dial, and dial from the directory, but although the numbers are highlighted when I touch them on the number pad, the numbers do not register when I click the screen. Any  help would be appreciated, as I am tired of voice dialing new numbers.

Labels (1)
0 Likes
Re: Dialpad not working- all other functions normal
MorganB
Sr. Member

Have you tried doing a re-install for your software? I did some research and it seems that a re-install will resolve your issue. If this solution resolves your issue with your dialpad, please mark as solved.

0 Likes
Re: Dialpad not working- all other functions normal
Chesterface
Member

Another way to get around the issue is while you're on the dialpad screen, open up the blackberry shortcut menu and choose the phone icon. Your dial pad should work after that. :smileyhappy:

0 Likes