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Email problems!
stimm32
Newbie
‎10-29-2010 07:57 PM

I try to set up my email on my BlackBerry Curve 8330 and I got to email settings and click it, then it brings up a screen that says "An error occurred while accessing your account. Please click below to try again"

"Access another Email Account"

 

So I click on this link and it brings me back to the same screen. I have tried a battery pull. What do I do?

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SydneyK
Master - Level 3
‎10-30-2010 12:26 AM
I get this error message too. I just go to alltel.blackberry.com (probably verizon.blackberry.com for you) ... Simply type in the email addresses there and it should work. If not, let me know!
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stimm32
Newbie
In response to SydneyK
‎10-30-2010 01:59 AM

It doesn't work. 

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SydneyK
Master - Level 3
‎10-30-2010 01:38 PM

Once you've signed in with your user name and password, click on the "Help" option on the left. You should see an option to "Resend Service Books." Click on that and check your device to see if you get emails.

 

 

https://bis.na.blackberry.com/html?brand=vzw

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stimm32
Newbie
In response to SydneyK
‎10-31-2010 08:02 PM

The problem is that I have a different blackberry than I did when I set that up, and I forgot my password. 

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