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Email
condomama
Member

I had it this morning, but now after taking out my battery and putting in back in I am not getting emails on my blackberry curve. Whats up? I can't send them either and this is draining my battery.

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Re: Email
MorganB
Sr. Member

Try the steps below to wipe your handheld. Once you've wiped your device, set up your email again. 


Warning Performing this procedure disables all data services (web browsing, email, etc.) and removes all data (passwords, contacts, etc.) from the handheld. Before clearing the handheld, ensure there is a recent backup of the data.


 

  1. From the Home screen, press the Menu button(located to the left of the trackball)
  2. Select Options then press in on the trackball.
  3. Select Security Options then press in on the trackball.
  4. Select General Settings then press in on the trackball.
  5. Press the Menubutton (located to the left of the trackball), select Wipe Handheld then press in on the trackball.
  6. If desired, press in on the trackballto choose Include third party applications, select Continue then press in on the trackball.
  7. Enter the word blackberry then press in on the trackball.

 

 

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Re: Email
budone
Sr. Leader
Sr. Leader

I would Call *228 choose option1 to reset the phones 1's and 0's. Nothing will be deleted.

 

I am sure Doc can add some add'l suggestions. Doc knows BB's

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Re: Email
StreetDocRN
Leader
Leader

Hi,

Thanks budone for the vote of confidence.  I agree with the previously mentioned fixes, but before trying those, try simply to delete your email account(s) and set them back up one at a time.  Also, you can try to resend your service books.  For more on send your service books, see the attached PDF file with this post.  If that does not work try budone's fix.  After that, then you may have to wipe your device.  Make sure you are running the latest OS for your device, also.

Doc

 

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