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Erasing phone information
busymom02
Newbie
‎09-08-2009 01:30 AM

Just sold my blackberry storm. Does anyone know how to erase all important information from the phone so I can get it mailed out?

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Re: Erasing phone information
StreetDocRN
Champion - Level 1
‎09-08-2009 01:48 AM

Hi,

I found some information on Blackberry's website for you.  The document here provides details on how to reset you device back to factory settings.

Doc

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Re: Erasing phone information
cgbb
Enthusiast - Level 3
‎09-09-2009 01:45 AM

The Storm should be similar to my 8330:

 

Go to Options>Security Options>General Settings>BB Menu Key>Wipe Handheld

 

In Wipe Handheld make sure you check include third party apps and continue with instructions.

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