An Accepted Solution is available for this post.
Erasing phone information
busymom02
Newbie
โ€Ž09-08-2009 01:30 AM

Just sold my blackberry storm. Does anyone know how to erase all important information from the phone so I can get it mailed out?

Labels (1)
Labels
0 Likes
2 Replies
An Accepted Solution is available for this post.
StreetDocRN
Champion - Level 1
โ€Ž09-08-2009 01:48 AM

Hi,

I found some information on Blackberry's website for you.  The document here provides details on how to reset you device back to factory settings.

Doc

0 Likes
An Accepted Solution is available for this post.
cgbb
Enthusiast - Level 3
โ€Ž09-09-2009 01:45 AM

The Storm should be similar to my 8330:

 

Go to Options>Security Options>General Settings>BB Menu Key>Wipe Handheld

 

In Wipe Handheld make sure you check include third party apps and continue with instructions.

0 Likes