Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Erasing phone information
busymom02
Member

Just sold my blackberry storm. Does anyone know how to erase all important information from the phone so I can get it mailed out?

Labels (1)
Tags (3)
0 Likes
Re: Erasing phone information
StreetDocRN
Leader
Leader

Hi,

I found some information on Blackberry's website for you.  The document here provides details on how to reset you device back to factory settings.

Doc

0 Likes
Re: Erasing phone information
cgbb
Novice

The Storm should be similar to my 8330:

 

Go to Options>Security Options>General Settings>BB Menu Key>Wipe Handheld

 

In Wipe Handheld make sure you check include third party apps and continue with instructions.

0 Likes