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FB app anD internet access issues!
humpha
Member
I just updated my phone to the 6.00.... Something and now my facebook app doesn't work and it says that my plan does not support the application and I need to update my phone plan. Also When I try to access the web it says I do not have suffiecient coverage with my plan and cannot access the internet unless I connect to a wi-fi or update my plan. I have re-registered my phone twice according the verizons technical support and still have this issue.
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Re: FB app anD internet access issues!
StreetDocRN
Leader
Leader

Hey,

 

The Facebook app at this time is not a very good app, IMO.  There is a Version 2.0 coming out soon that will fix some bugs.  Right now, your problem is the FB app.  Remove the app from your device, pull the battery and allow it to reboot, and make sure every thing is back to normal without FB.  If it is, then try to reinstall the FB app.  Either way, the error messages are because of the FB app.  Hopefully, 2.0 will address those problems.

 

Doc

 

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Re: FB app anD internet access issues!
ashley0732
Member

I've had  these issues for a few months now and heres the solution...

 

You have to "connect"/register the Blackberry all over again each time it does this...

Options>>Device>>Advanced System Settings>>Host Routing Table>>(Blackberry Key: Register Now).

 

 

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Re: FB app anD internet access issues!
StreetDocRN
Leader
Leader

Ashley,

 

Thanks for your response.  I hope it works for the original poster in this thread.  Hopefully, we will hear back from them and will know if it works for them.

 

Doc

 

 

Ps  Kudos points to you for helping.  Thanks

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Re: FB app anD internet access issues!
ArnettH_VZW
Verizon Employee

Thanks for all the replies team members. As a last resort, you have the option to go back to the 5.0 software on your blackberry if you like. You can do so by using the application loader in blackberry desktop manager. Just another option.

 

Arnetth_VZW

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