HELP!!!!
allieg
Newbie

i have a blackberry tour and somehow i am now doing a "wireless software update" on my phone......i can't use my phone anymore while it's updating and it is ridiculously slow......HOW DO I CANCEL THIS UPDATE?! i have tried turning off my phone and taking out the battery. neither works.

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Zehan
Contributor - Level 2
STOP TURNING YOUR PHONE OFF DURING THE UPGRADE!! You can seriously screw up your phone if you do. The update will take about 1.5 to 2 hours to do, so you'll just have to live without for a bit.
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