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Having trouble with blackberry internet service in Turkey

I have a blackberry phone which was bought from verizon us. I moved to turkey and I decided to use Vodafone network in Turkey. Unfortunately, I can use my phone (bold 9930) to call but Blackberry internet services and network connections do not work.

Do you  have any advice?


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Re: Having trouble with blackberry internet service in Turkey
Customer Support

Hello there Ovgu,

If the device is activated on Vodafone, you would need to check with them on why your Internet does not work. The BlackBerry may not be compatible with their data network and this may be causing the issue. You may contact our Global Team at 800-711-8300 to activate the device with an existing Verizon Wireless account or a new account.

Let us know if you have any additional questions!

Thank you,

Lena A.
Follow us on Twitter @VZWSupport