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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Help Needed with Blackberry Email
lnkeiser
Newbie

I recently had to switch out my Blackberry curve for a new one and am now trying to get my email set up on the new phone.   However, when I try to set up my email accounts, it asks for a 'BIS username and password'.  I don't remember setting one up on my old one, and I've tried figuring it out with no luck!  Does anyone know where I can retrieve my BIS username and password...this is driving me crazy!

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Re: Help Needed with Blackberry Email
MacDaddy
Contributor

 


lnkeiser wrote:

I recently had to switch out my Blackberry curve for a new one and am now trying to get my email set up on the new phone.   However, when I try to set up my email accounts, it asks for a 'BIS username and password'.  I don't remember setting one up on my old one, and I've tried figuring it out with no luck!  Does anyone know where I can retrieve my BIS username and password...this is driving me crazy!


 

Yup, call Verizon and they can reset the name and password you want, If you forgot there's no other choice.

 

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Re: Help Needed with Blackberry Email
MacDaddy
Contributor

Also, if you remember the User name but not the password you can use this link to log on to BIS from your computer. There's assistance from the menu. You can setup and register your email accounts from here also. Handy link to keep.

 

https://bis.na.blackberry.com/html?brand=vzw&locale=en

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Re: Help Needed with Blackberry Email
halbeart
Newbie

You will need to go to the Research In Motion BlackBerry® Internet Service web system for Verizon Wireless and recover your password since you have a BlackBerry® Internet Service Account. If your company uses a BlackBerry® Enterprise Server, and have had to do enterprise activation with your company's BlackBerry® Internet Server, you may need to ask the person that manages that. If you did not activate your BlackBerry® with a BlackBerry® Enterprise Server, and this is a new device, unless this is a used device then you may need to re-install the BlackBerry® OS

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