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How can I get my ringtones back after the BB Upgrade?
brss
Newbie
‎12-05-2009 10:22 PM

I lost all of my ringtones (ones that came with the phone as well as the ones I downloaded) after completing the upgrade.  I have tried using several of them.  I keep getting an error message of "Invalid ringtone selected, please make another selection".  Any suggestions?

thanks

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StreetDocRN
Champion - Level 1
‎12-05-2009 10:36 PM

Hi,

Did you back up your Tour before you upgraded?  If so, it will be in the backup file and you can recover any files or apps with Blackberry Desktop Manager.

Doc

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StreetDocRN
Champion - Level 1
‎12-05-2009 10:36 PM

Hi,

Did you back up your Tour before you upgraded?  If so, it will be in the backup file and you can recover any files or apps with Blackberry Desktop Manager.

Doc

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brss
Newbie
‎12-06-2009 12:13 AM

thanks so much! they are all back!

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StreetDocRN
Champion - Level 1
In response to brss
‎12-06-2009 04:49 AM

Hi,

Glad you got them back.  Make sure to mark this thread as Solution Accepted so others will know.

Doc

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Hayley
Newbie
‎01-04-2010 01:12 AM

Same problem, and this worked, thanks! I'm tech dumb:smileyhappy:

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Hayley
Newbie
‎01-07-2010 07:34 PM

Ok, I am clueless. I thought I got it becuase I found the ringtones in my files on my handheld, but I am not sure how to restore them?? I guess I didn't back anything up when I did the upgrade directly from my handheld. What can I do?

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