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How do I retrieve a fax from Visual Voice Mail?
RAbberry
Newbie

I have a bberry storm with the visual voice mail.  How can I retrieve a fax sent to my voice mail?

 

Visual Voice Mail has the fax feature, according to Verizon, but I don't have the forward option at the phone for a fax message (I can see that option for regular vm), or any option at the voice mail box for a fax.

 

Any help?

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Re: How do I retrieve a fax from Visual Voice Mail?
MorganB
Specialist

Ensure there is an available fax printing destination with a 10-digit mobile number.

  1. Press *VM (*86).
  2. Press SEND.
    Note If there is a system greeting, press the # immediately to interrupt it.
  3. Enter the password then press #.
  4. Press 1 for messages.
  5. Press 3 for fax messages.
  6. Press 2 to print the fax image.
    • Press 1 to print to the primary fax printing destination.
    • Press 2 to print to an alternate fax printing destination, enter the 10-digit mobile number for the fax printing destination then press #.

 

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Re: How do I retrieve a fax from Visual Voice Mail?
JimLiv
Enthusiast

I have a bberry storm with the visual voice mail.  How can I retrieve a fax sent to my voice mail?

 

Visual Voice Mail has the fax feature, according to Verizon, but I don't have the forward option at the phone for a fax message (I can see that option for regular vm), or any option at the voice mail box for a fax.

 

Jim,   Best Small Business Internet Fax   Free Internet Faxing

 

Ensure there is an available fax printing destination with a 10-digit mobile number.

  1. Press *VM (*86).
  2. Press SEND.
    If there is a system greeting, press the # immediately to interrupt it.
  3. Enter the password then press #.
  4. Press 1 for messages.
  5. Press 3 for fax messages.
  6. Press 2 to print the fax image.
    • Press 1 to print to the primary fax printing destination.
    • Press 2 to print to an alternate fax printing destination, enter the 10-digit mobile number for the fax printing destination then press #

 __________________________________________________________________________

 

The fax feature seems to be somewhat ignored in the visual voice user information.  When I press 3 for fax messages, there is not an option to forward and I don't have a mobile phone printer set up.