Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
How to remove pin from BIS
Nya
Member

I bought a BB Storm from a friend, to realize that I am unable to add data service to my phone until I have the pin remove and get one of my own. How may I remove my the pin from my BB Storm 9530??

 

Any

Labels (1)
Tags (1)
0 Likes
Re: How to remove pin from BIS
BDRichter
Member

You cant get a new PIN. The PIN is tied to the phone. There is no way to change it. The only way to get a new pin is to buy a new phone.

0 Likes
Re: How to remove pin from BIS
Nya
Member

I was told it can be deactivated. I wanted to use this phone on a different network. When I contacted my service provider, they told me to contact the original carrier and have them remove the pin or block, so that they can provide me with a new pin, per my data service.

0 Likes
Re: How to remove pin from BIS
BDRichter
Member

Sounds like you are talking about UNLOCKING the phone. You said you want to use it on another carrier. I know how unlocking works but I think that would be someone else's expertise.

 

I know you either need to get the phone unlocked for the new carrier (you can try calling verizon and asking for the unlock codes but I doubt they will give it).

0 Likes
Re: How to remove pin from BIS
Nya
Member

The phone is already unlocked, I have done that already. But for example, I put another sim card in the phone, would like to browse the internet, I am unable to do that. If I want to pin another friend, i am unable to do that. Because the pin number on the phone belong to the person I bought it from and it will not allow me to pin. Now when I call a network provider to set up internet browsing in my bb, they inform me that I would first need to have that pin number removed and they will then set me on their network, in order to get internet.

0 Likes
Re: How to remove pin from BIS
StreetDocRN
Leader
Leader

Hi,

I was looking at your posts and it seems you are wanting to use the Storm 9530 on another network and the phone belonged to another person who sold it to you.  The Storm 9530 will not work on another service such as ATT.  The Storm is a CDMA phone and will not work on their network.  You can probably get it activated on Verizon.  The SIM card does not mean a thing as far as Verizon's networks.  It is there for accessing overseas GSM networks.

Doc

0 Likes
Re: How to remove pin from BIS
Nya
Member

Thank you Doc, well the situation is the BB Storm is a Quad band which also uses Edge, It does indeed work on GSM networks as well. The storm that I bought is a Verizon phone. I unlocked it to be able to use it on another 3g network. But my service provider is unable to set up the bb package on it without first getting the pin release. I have a phone with internet capability that I am unable to access the internet with. That is pretty much the skinny right there. Now I need to know how I can get the pin removed, deactivated or reasigned.

0 Likes
Re: How to remove pin from BIS
StreetDocRN
Leader
Leader

Which carrier are you planning to use your Storm?

Doc

0 Likes
Re: How to remove pin from BIS
Nya
Member

T-mobile

0 Likes
Re: How to remove pin from BIS
StreetDocRN
Leader
Leader

Ok,

If you can get customer service at Verizon to give you the code, then you probably could use it on TMobile.  I've heard it can be hard to get the code so you may have to call repeatedly to speak to the right person.  Good luck.

Doc

0 Likes