Correct answers
dave7, I use the music functionality on my device so I understand the importance of making sure you have control over what is played and when. I was able to locate some information in your user manual which provides information about how to use the playlist and shuffle. Its located on pages 105-110. I have listed some steps below that may be helpful and also a link to your user device which has a option to view the manual in PDF file.
http://support.verizonwireless.com/clc/devices/index.html?p=5333
To Repeat songs follow the steps below
You can repeat a single song or all the songs in a category or playlist by following the steps below:
1. When you are playing a song, press the Menu key.
2. Click Repeat.
3. Perform one of the following actions
:•To repeat the song that is currently playing, click Current Song
• To repeat the playlist that is currently playing, click Playlist.
• To repeat the songs in the Album category or Artist category that you are currently playing, click Album or Artist.
(To stop repeating songs, press the Menu key. Click Repeat. Click Off)
To Shuffle songs, follow the steps below:
1. On the Home screen, click the Media icon.
2. Click Music.
3. Perform one of the following actions:
• To shuffle all your songs, click Shuffle Songs.
• To shuffle all the songs in a category or a playlist, click a category or playlist. Press the Menu key. Click Shuffle.
(To stop shuffling songs, press the Menu key. Click Shuffle.)
Note:You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your Blackberry® device or media card. You create an automatic playlist by specifying criteria for artists, albums, or genres of songs. When you add a song to your device that meets the criteria, your device adds it to the automatic playlist. An indicator appears beside automatic playlists in your list of playlists.
To Create a standard playlist, follow the steps below:
1. On the Home screen, click the Media icon.
2. Click the Music icon.
3. Click Playlists.
4. Click New Playlist.
5. Click Standard Playlist.
6. Type a name for the playlist.
7. Press the Menu key.
8. Click Add Songs.
9. Click a song.
10. To add more songs, repeat steps 7 to 9.
11. Press the Menu key.
12. Click Save.
To Create an automatic playlist, follow the steps below:
1. On the Home screen, click the Media icon.
2. Click the Music icon.
3. Click Playlists.
4. Click New Playlist.
5. Click Automatic Playlist.
6. Type a name for the playlist.
7. Click the plus sign 
beside Artists, Albums, or Genres.
8. Click an artist, album, or genre.
9. To add more criteria, repeat steps 7 and 8.
10. Press the Menu key.
11. Click Save.To view the songs in the playlist, click a playlist. Press the Menu key. Click View Songs.
dave7, I use the music functionality on my device so I understand the importance of making sure you have control over what is played and when. I was able to locate some information in your user manual which provides information about how to use the playlist and shuffle. Its located on pages 105-110. I have listed some steps below that may be helpful and also a link to your user device which has a option to view the manual in PDF file.
http://support.verizonwireless.com/clc/devices/index.html?p=5333
To Repeat songs follow the steps below
You can repeat a single song or all the songs in a category or playlist by following the steps below:
1. When you are playing a song, press the Menu key.
2. Click Repeat.
3. Perform one of the following actions
:•To repeat the song that is currently playing, click Current Song
• To repeat the playlist that is currently playing, click Playlist.
• To repeat the songs in the Album category or Artist category that you are currently playing, click Album or Artist.
(To stop repeating songs, press the Menu key. Click Repeat. Click Off)
To Shuffle songs, follow the steps below:
1. On the Home screen, click the Media icon.
2. Click Music.
3. Perform one of the following actions:
• To shuffle all your songs, click Shuffle Songs.
• To shuffle all the songs in a category or a playlist, click a category or playlist. Press the Menu key. Click Shuffle.
(To stop shuffling songs, press the Menu key. Click Shuffle.)
Note:You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your Blackberry® device or media card. You create an automatic playlist by specifying criteria for artists, albums, or genres of songs. When you add a song to your device that meets the criteria, your device adds it to the automatic playlist. An indicator appears beside automatic playlists in your list of playlists.
To Create a standard playlist, follow the steps below:
1. On the Home screen, click the Media icon.
2. Click the Music icon.
3. Click Playlists.
4. Click New Playlist.
5. Click Standard Playlist.
6. Type a name for the playlist.
7. Press the Menu key.
8. Click Add Songs.
9. Click a song.
10. To add more songs, repeat steps 7 to 9.
11. Press the Menu key.
12. Click Save.
To Create an automatic playlist, follow the steps below:
1. On the Home screen, click the Media icon.
2. Click the Music icon.
3. Click Playlists.
4. Click New Playlist.
5. Click Automatic Playlist.
6. Type a name for the playlist.
7. Click the plus sign beside Artists, Albums, or Genres.
8. Click an artist, album, or genre.
9. To add more criteria, repeat steps 7 and 8.
10. Press the Menu key.
11. Click Save.To view the songs in the playlist, click a playlist. Press the Menu key. Click View Songs.