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I am unable to receive mms photo messages but can send them fine. Any ideas?
jlbern
Member

I am unable to receive mms photo messages but can send them fine. Any ideas?

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Re: I am unable to receive mms photo messages but can send them fine. Any ideas?
reallyniceguy
Novice

On a black berry, I would recommend doing a battery pull. if no go. Request service books. I forgot how to do it so you may need to call tech so they can walk you trough it. That fixes it 90% of the time.

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Re: I am unable to receive mms photo messages but can send them fine. Any ideas?
vzw_customer_support
Customer Support

Jlbern,

Sorry to read about your pics! Were the steps reallyniceguy provided helpful? They were some great suggestions! Are you getting an error message? Let us know if they worked!

Thank you,

Katie H
VZW Support
Follow us on Twitter @VZWSupport

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Re: I am unable to receive mms photo messages but can send them fine. Any ideas?
jlbern
Member

The problem had to do with a box not checked on my Blackberry device. The "Wap Push". I checked the box and all was fixed.

Thank You

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Re: I am unable to receive mms photo messages but can send them fine. Any ideas?
jlbern
Member

The problem had to do with a box not checked on my Blackberry device. The "Wap Push". I checked the box and all was fixed.

Thank You

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