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I cannot turn on my BB Priv. The green LED is lit but no response. Any ideas?
Vickersw
Newbie
‎06-03-2016 07:19 PM

I cannot turn on my BB Priv.  The green LED is lit but no response.  Any ideas?

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vzw_customer_support
Customer Service Rep
‎06-05-2016 07:27 PM

Vickersw, this is concerning to hear. Do you hear any sounds coming from your device? Has there been any physical damage to the device?

EstebanP_VZW
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