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I cannot turn on my BB Priv. The green LED is lit but no response. Any ideas?
Vickersw
Member

I cannot turn on my BB Priv.  The green LED is lit but no response.  Any ideas?

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Re: I cannot turn on my BB Priv. The green LED is lit but no response. Any ideas?
vzw_customer_support
Customer Support

Vickersw, this is concerning to hear. Do you hear any sounds coming from your device? Has there been any physical damage to the device?

EstebanP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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