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I have a fairly new Bold that is adding extra letter now when I text or post.
Beebalitz
Member

I cannot text or type on my Bold 9930 without it adding capital i letters and adding lowercase i in everything.  Please help!

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Re: I have a fairly new Bold that is adding extra letter now when I text or post.
vzw_customer_support
Customer Support

Hello Beebalitz!

I'm sorry to learn that your messaging is acting like that! Let's troubleshoot this to figure out what's going on. Are you using a messaging application, Blackberry Messaging, or the text messaging application the device came with?

Please complete a quick reboot of your Blackberry by pulling the battery for a couple minutes, then reattach and turn back on. No data will be lost in this process. Once that is done, please try again and let us know how it goes.

Thanks!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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