Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I have a fairly new Bold that is adding extra letter now when I text or post.

I cannot text or type on my Bold 9930 without it adding capital i letters and adding lowercase i in everything.  Please help!

Labels (1)
Re: I have a fairly new Bold that is adding extra letter now when I text or post.
Customer Support

Hello Beebalitz!

I'm sorry to learn that your messaging is acting like that! Let's troubleshoot this to figure out what's going on. Are you using a messaging application, Blackberry Messaging, or the text messaging application the device came with?

Please complete a quick reboot of your Blackberry by pulling the battery for a couple minutes, then reattach and turn back on. No data will be lost in this process. Once that is done, please try again and let us know how it goes.


VZW Support
Follow us on Twitter @VZWSupport