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when I try to turn the volumn down on the tune by using the side buttons it just forward to the next tune. I am unable to find the short key settings to change it to volumn.
I think if you just tap the volume key it will adjust the volume. If you hold it down too long, it will skip to the next song. Try a gentle, short tap and see if that works. Also, you may try a battery pull to refresh your device's memory.