I have to shut my phone off to get my email to come through? Blackberry Q10. Any ideas on how to correct this?

[bostravel]

I have to shut my phone off to get my email to come through? Blackberry Q10. Any ideas on how to correct this?

[Snn5]

Sounds like a sync issue.  Do you have a long time in between sync periods?  Or do you use push services instead of scheduled sync?

[bostravel]

I have never had the problem before it just started. do you think if I reload the email it might correct it?

[Snn5]

Refresh, reload, restart.  Id try all the above.

[bostravel]

Thank you

[Snn5]

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