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I recently received a replacement Z30 and Verizon Backup Assistant is no longer available? How do I restore these contacts?
bkillar
Member

My old Z30 died, it would not power up so I have to rely on my old backups to get my new Z30 going. I used Blackberry Link and restored an older version which took care of most of my apps and contacts, but my weekly backups were with Backup Assistant. This app is no longer available so how do I restore my most recent contacts?

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Re: I recently received a replacement Z30 and Verizon Backup Assistant is no longer available? How do I restore these contacts?
vzw_customer_support
Customer Support

We are eager to help you get your contacts on the replacement phone. We have done a bit of an upgrade to BackUp Assistant. We now have Verizon Cloud http://vz.to/1bMJKdc. Can you check to see if your contacts are there?

TamaraH_VZW
Follow us on Twitter @VZWSupport

And to reset your Blackberry email password http://blck.by/1aA8Met

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Re: I recently received a replacement Z30 and Verizon Backup Assistant is no longer available? How do I restore these contacts?
vzw_customer_support
Customer Support

We are eager to help you get your contacts on the replacement phone. We have done a bit of an upgrade to BackUp Assistant. We now have Verizon Cloud http://vz.to/1bMJKdc. Can you check to see if your contacts are there?

TamaraH_VZW
Follow us on Twitter @VZWSupport

And to reset your Blackberry email password http://blck.by/1aA8Met

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Re: I recently received a replacement Z30 and Verizon Backup Assistant is no longer available? How do I restore these contacts?
vzw_customer_support
Customer Support

Bkillar,

Oh no!  Sorry to hear you lost your password.  I understand the importance of receiving emails on your phone. I'm sending you a link so you can reset your Blackberry email password http://blck.by/1aA8Met

EmmaM_VZW
Follow us on Twitter at @VZWSupport

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