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Internet Browser will not connect
saharris1965
Member

I cannot connect to any of my applications.  The ones I use are Facebook and the weather channel. It will not connect to Blackberry.  But I am receiveing emails at my aol address on my phone.  Just says unable to connect to internest, please try again later. If problem persists, contact service provider.

 

I have already taken the battery out and put it back in.... that did not work

 

I have a Blackberry Curve 8330

 

thanks for you help

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Re: Internet Browser will not connect
ChicagoVols
Member

I am having the exact same problem.  Can get emails and BB Messenger messages, but cannot connect to internet.  Same error message.

 

I have a Storm.

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Re: Internet Browser will not connect
JCM
Member
Hello, I got the same thing and I have AOL also what I did was cleaned memory on browser and did a 5 minute battery pull, works great now, I wonder if its AOL cuasing blackberry to do this or its just blackberry, I really don't I wish but something is going on for sure...very interesting!
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Re: Internet Browser will not connect
JCM
Member
Hey guys, if still acting weird do a couple of battery pulls normal B.P 5 seconds.. Oh also enable memory cleaner from device, also on browser memory don't forget to erase pushed content as well as others!
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Re: Internet Browser will not connect
cynetewood
Member

Call me crazy JCM, but I think the problem is a little more severe than that, since my sister and I both have problems with our tours. Started yesterday for me, how about everyone else?

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Re: Internet Browser will not connect
AmySams
Member

I have been having the same problem, getting the same error message for the past 5.5 hours now. I have a BlackBerry Curve. My friend has the same phone I do and hers has been doing this too tonight. It's extremely frustrating. I called Verizon to give them a piece of my mouth but it was 15 minutes after their customer support hours end. They will hear my mouth tomorrow. And I want a credit for the time I was not able to access the internet.

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Re: Internet Browser will not connect
JCM
Member
Yeah its absolutely severe so how in the heak did I get my browser up in running after not being able to complete post, internet was not loading at all, guess what I'm posting on storm after doing what I did mmm, I tell you want though berryweather is not working as well as other apps so has to be blackberry corps, Hey so is any ones browser working, mine is now!
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Re: Internet Browser will not connect
SFObrien
Novice

The BIS has been going up and down for several hours now. Nothing wrong with your phones. 

 

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Re: Internet Browser will not connect
JCM
Member
Yes, I know that I'm sure as well as others but for those that don't, there's your answer! I Tell you what I found a work around though, my brother had same problem and he couldn't get his internet going after battery pulls, but that's not all you suppose to do, got to my hands and his browser is working again hmm? So you tell me if you should leave it to BIS to fix it for you and wait or do some tricks to get it running again?
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Re: Internet Browser will not connect
jboslooper
Member

I've been having this problem now for a few weeks and it seems to be getting progressively worse.  I notice it more at night starting around 8PM, thats when I am very limited in where I can browse or access.  I start getting messages like "Cannot establish connection.." and "Connection Time Out".

 

When I wake up in the morning everything seems fine and back to normal.  Battery pulls and memory cleaning will always help make the phone faster (which I have done) but I think this may be more of a network issue than anything since the phone is working just fine, its the data connections that aren't.

 

Last night I could not even browse a blackberry website, but I was getting emails just fine.  This morning I am fully functional again.....Anyone know of any service outages or a place where we can go to find blackberry service outages?

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