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Java error message when trying to use browser locks phone
LadyLaura
Newbie
‎06-13-2011 08:25 PM

I have a Bold 9650 and when I go to the internet, I get an error message that says, "Uncaughtexception:java.lang.illegalArgumentException"

It won't go away from the screen when I click on OK. I can say OK over and over until about 15-30 minutes later when it finally decides to unlock.

 

I have tried pulling the battery, doing all upgrades, backing up the phone, security wiping the phone and it keeps coming back! help please!

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Re: Java error message when trying to use browser locks phone
LenaA_VZW
Verizon Employee
‎06-17-2011 04:44 PM

Hello LadyLaura,

 

In the past this issue was caused by the Yahoo Messenger application. Try this:

 

1]First delete the application (i.e yahoo messenger). After doing this, you will be asked to reboot and allow it to happen.

2]  Once rebooting is done, go to Options > advanced options > applications and then menu > Modules.
3] Scroll down and to the bottom of the modules list, you would be able to see a net_rim_yahoo_messenger module. Remove that also.
4]  Again you will be asked to reboot and allow it.
5] Now, install Yahoo Messenger once again.
Thank you, 
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