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Keypad locked - brand new user
JetG
Member

Anyone out there know how to unlock the keypad?  Just got my phone, pull it out of my purse, locked...i didn't set up anything, is there a default?

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Re: Keypad locked - brand new user
Spiral
Sr. Member

There is a Lock Button on the top left of the phone.  Try pressing that to unlock your Bold.

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Re: Keypad locked - brand new user
Spiral
Sr. Member

There is a Lock Button on the top left of the phone.  Try pressing that to unlock your Bold.

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Re: Keypad locked - brand new user
JetG
Member

tried that, it didn't work...thanks though~

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Re: Keypad locked - brand new user
Spiral
Sr. Member

Is the phone asking you for a Password?

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Re: Keypad locked - brand new user
JetG
Member

no it wasn't, i hit the mute key and then the lock again at the top left and that worked.  THANKS everybody!

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Re: Keypad locked - brand new user
JetG
Member

this worked AFTER I pressed the mute and the unlock several times.  Thanks for your help!

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Re: Keypad locked - brand new user
Spiral
Sr. Member

Great, good luck with your new Blackberry.

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