Keypad locked - brand new user
JetG
Newbie

Anyone out there know how to unlock the keypad?  Just got my phone, pull it out of my purse, locked...i didn't set up anything, is there a default?

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1 Solution
Spiral
Master - Level 1

There is a Lock Button on the top left of the phone.  Try pressing that to unlock your Bold.

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6 Replies
Spiral
Master - Level 1

There is a Lock Button on the top left of the phone.  Try pressing that to unlock your Bold.

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JetG
Newbie

tried that, it didn't work...thanks though~

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Spiral
Master - Level 1

Is the phone asking you for a Password?

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JetG
Newbie

no it wasn't, i hit the mute key and then the lock again at the top left and that worked.  THANKS everybody!

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Spiral
Master - Level 1

Great, good luck with your new Blackberry.

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JetG
Newbie

this worked AFTER I pressed the mute and the unlock several times.  Thanks for your help!

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