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Locked out of adding Contacts
dd931
Member

I am new to the Blackberry community, and have my first issue. I have uploaded my contacts, and have added some new ones in the past few weeks, however for the past few days I can not add or edit any information in my contact list. Did I push a bad sequence of buttons? Can anyone help unlock the mystery?

 

Thanks

Roland  

Labels (1)
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Re: Locked out of adding Contacts
SoccerRef
Novice

What type of error do you see when you try to add a contact? Any other issues with your Bold?

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Re: Locked out of adding Contacts
JohnB_VZW
Verizon Employee

Try rebooting your phone by removing the battery while the phone is still turned on. Leave the battery out for a few seconds and turn the phone back on. 

 

This will not erase any information on your phone. It is just a soft reset to refresh the phone.

 

Hope this helps, please feel free to contact us back if you need more assistance.

 

John B

 

 

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