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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Lost Contacts
TwinMom543
Newbie

Just a question...is there a way to retrieve contacts without Backup Assistant???....My charger port on my BB has broken, thus I can't charge the phone to complete the Backup Assistant nor have access to my contacts...am I doomed (lost contacts) forever???

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Re: Lost Contacts
StreetDocRN
Super User
Super User

TwinMom543 wrote:

Just a question...is there a way to retrieve contacts without Backup Assistant???....My charger port on my BB has broken, thus I can't charge the phone to complete the Backup Assistant nor have access to my contacts...am I doomed (lost contacts) forever???


Hi,

I want to make sure I understand your post.  Are you saying the port on the side of your device is bad and will not let you plug in your cable?  Or are you saying the cable itself is broken?  Also, what type of Blackberry do you have?

Doc

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Re: Lost Contacts
StreetDocRN
Super User
Super User

Hi,

If you can not connect your Blackberry to your computer, there is a way you can save your contacts.  First, start a free Gmail account at Gmail.com.  Then, by using Google sync, you can send your contacts from your Blackberry to your Gmail address book and it will be there for you.  If you ever get another Blackberry, all you would need to do is install Google sync to that new phone and sync your contacts from Gmail to the new device.  Hope that helps,

Doc

Ps:  If the charging port on the side of your current BB is bad, you can still charge the phone by using a desktop charging pod.  See Blackberry.com or Crackberry.com for accessories.  Also, many such accessories can be found on Amazon.com.

 

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