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My Bb tour 9630 does no longer connect to internet ( BIS not connected)
Doxs
Member

It has  been more than 3 months i am using a verizon blackberry 9630 connected to internet but suddenly  3 weeks ago internet has stopped working.  the BIS is not connected whereas i have the subscritpion up to 30th Nov 2011). when i asked the company ( MTN - Rwanda) which connected me to BIS they say that it is a problem of verizon and not them. I am now really need help to re connect my phone to internet.

 

P.S: i have experineced on 3rd nov 2011 the internet back for 2hrs and i could get all emails but only for 2hours. 

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Re: My Bb tour 9630 does no longer connect to internet ( BIS not connected)
SuzyQ
Sr. Leader
Sr. Leader
Check your settings under Manage Connections - be sure your Mobile Network has data services ON and your Network technology is set to whatever is appropriate for you. Here in California I use 1XEV; yours may need to be set to Global.

Try pulling the battery to restart the phone?
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