Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
My Phone or VERIZON??

Currently my phone gets no service at all.  I realize i live in a bad location but everyone elses phones work.  Especially those on US CELLULAR.  I don't know if its my phone or the bad excuse for service that verizon offers.  I am very tempted to drop this service and switch. I sometimes feel like i'm paying for nothing.  its not like i can actually use my phone. waste.


frustrated Verizon "customer"

Labels (1)
Tags (2)
Re: My Phone or VERIZON??
Super User
Super User


If you are having problems getting a signal, check with someone else who is using Verizon Wireless near you.  Also, is it just inside your home you have problems?  Wireless signals can be blocked by interior walls.  You can also try updating your PRL by calling *228 and selecting option 2.  If you still have problems, contact customer service and see if they can help.