Hi my name is dinesha and I just recently got a blackberry storm and its been working fine until now. every time I turn it on (since it stopped working) it will do a security check and then the screen will go white with the words "app error 523" with "reset" under it. I tried to take the battery out but that did not work and I tried to reset it and that did not work either. Can someone help me please...
You will need to reload your OS. If you do it OTA you will lose all your 3rd party apps. I recommend:
1. Backup all your settings with Desktop Manager (DM)
2, Download and use BB Swiss Army Knife (BBSAK) to back up your 3rd pary apps
3. Download the latest & greatest OS for your BB.
4. Use BBSAK to Load OS. It may ask you to back up and restore settings & apps, which would be good.
5. If you manually need to restore apps & settings, use BBSAK to restore apps and then DM to restore settings
That should resolve your problem. Good Luck!