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Navigator disappeared
midmnikwe
Newbie
‎05-13-2010 08:38 PM

When we purchased my Blackberry Tour the salesperson made sure that Navigator was on my phone.  Yesterday I finally downloaded BlackBerry Desktop Manager on my PC laptop and now I don't have Navigator, plus everything looks different on my phone... HELP... what should I do? 

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Re: Navigator disappeared
StreetDocRN
Champion - Level 1
‎05-13-2010 09:48 PM
midmnikwe wrote:

When we purchased my Blackberry Tour the salesperson made sure that Navigator was on my phone.  Yesterday I finally downloaded BlackBerry Desktop Manager on my PC laptop and now I don't have Navigator, plus everything looks different on my phone... HELP... what should I do? 

Hi,

You probably upgraded your device's software.  During that process, Navigator was probably taken off of your device.  No problem.  On your device, open the browser.  Type in the address http://start.vzw.com and you should find a link for downloading VZNavigator.

Doc

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Re: Navigator disappeared
midmnikwe
Newbie
‎05-14-2010 01:20 AM

Hey, thanks... actually, I guess I never lost Navigator the icon just moved off my home page... duh...

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Re: Navigator disappeared
StreetDocRN
Champion - Level 1
‎05-14-2010 10:40 AM

Glad you got it figured out.

Doc

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