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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
New BB9650, now doesn't work!
babsowns
Member

I purchased a BlackBerry 9560 at the end of July and only used it for 2 weeks.  Since then, when it turns on it only shows a white screen.  I've tried connecting it to the BlackBerry Desktop Software but it only recognizes the device sometimes.  What is wrong with this phone and how do I get it fixed?  I live overseas so I can't just take it to a Verizon Wireless store...

 

Thanks for any help!

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