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As long as you're within that 30day window, you can take your phone back and exchange. However, you may have to pay a $35 restocking fee to do the exchange.
The Storm has a lot of issues, but you might end up being one of the lucky ones who doesn't have too much trouble with it. I've had my phone for a while not and while it does occasionally lock up and act up, for the most part, I really enjoy using it. Don't be afraid to pull the battery out when it starts acting up.
It's like a small child. Show it who's boss and don't let it run all over you
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If you're not having problems, keep your Storm, I love mine as well. The key to owning this phone is good maintenance practices and I feel like a broken record b/c I say this in a lot of my posts, but if you don't operate it properly it will give you headaches like anything else. So a few things to remember:
1. CLOSE do not escape out of your applications, anything really. Get in the habbit, DO NOT hit the back button, hit the BB button and CLOSE.
2. Clean out your memory occasionally. Options>Security>Memory Cleaning>Hit the BB button and click "Clean Now"
3. In landscape mode on the home screen hit your BB button and bring up the keyboard, type " / " / and then hit your BB button and clear the log.
4. Schedule "Quickpull" to run every morning before you get up so you have a fresh phone in the a.m. Check my sig for a link.
5. Back up your phone on a weekly basis.
PM with questions
-Justin
A "Quickpull" a day keeps the lag away.
Get it here---> {no third party software/apps links please}
Serving proudly, USAF, Land of the free because of the brave.
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I love my Storm
Piano Man