Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
No audio/ringtones on Blackberry Tour 9630
aerovw
Newbie

My blackberry just stopped playing all audio yesterday.  I noticed i was receiving text messages and only getting the indicator light but no sound.  I have done multiple battery pulls (my bb reboots itself a couple times a day anyways), i have put the memory card in my computer and replaced the sound files, i've changed the ringtones to ones included with the phone and nothing has worked.  Any solutions?

Labels (1)
0 Likes
Re: No audio/ringtones on Blackberry Tour 9630
gmandisco
Enthusiast

What profile do you have active? go to "edit profiles" and verify the volume and make sure the drop-down box under "play sound" is set to Always.

0 Likes