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Not happy with my BlackBerry Bold
hooter1959
Member

I do not like the BB bold phone I purchased and want to return it for another device. I can find where this is done at. Help please.

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Re: Not happy with my BlackBerry Bold
SuzyQ
Sr. Leader
Sr. Leader

You have 14 days from the date of purchase to return or exchange the device; you are permitted one exchange, and then that phone is the one you keep.  If you are unsure which phone you want, the just return all and shop more till you know which device will work for you.

This is if you purchased at a Verizon corporate or through Verizon online.  If you bought from a third party (Best Buy, a kiosk, etc) the return policy may differ but should be spelled out in the paperwork you received.

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