Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Number of rings when phone rings
dorcim
Newbie

My Bold only rings one time is there away to change the number of times it rings ?

Labels (1)
0 Likes
1 Solution

Correct answers
Re: Number of rings when phone rings
Not applicable

Hi thanks for posting.  

At this time extended ring time is not available. Below I have provided some helpful information as to how ring time is determined within our network.

 

· If your wireless phone is turned on, not forwarded, in a good coverage area, and does not have Voice Mail, it will ring five to seven times before the caller hears a recording that says, "The wireless customer you are calling is not answering at this time."

· If the wireless phone is turned on, set up for Voice Mail, and in a good coverage area, the wireless phone will ring four to six times before the call is forwarded to Voice Mail.

 

· If the wireless phone is turned off or in a poor coverage area, it will ring zero to four times before being forwarded to Voice Mail or getting the recording (in the absence of Voice Mail).

 

-Please dial *228 choose option 1 and make sure you do this at least every month.

 

Please note: Ring times may vary based on your location, coverage area, and signal strength, or when calling from landline to wireless.

 

Thanks.

View solution in original post

Re: Number of rings when phone rings
Not applicable

Hi thanks for posting.  

At this time extended ring time is not available. Below I have provided some helpful information as to how ring time is determined within our network.

 

· If your wireless phone is turned on, not forwarded, in a good coverage area, and does not have Voice Mail, it will ring five to seven times before the caller hears a recording that says, "The wireless customer you are calling is not answering at this time."

· If the wireless phone is turned on, set up for Voice Mail, and in a good coverage area, the wireless phone will ring four to six times before the call is forwarded to Voice Mail.

 

· If the wireless phone is turned off or in a poor coverage area, it will ring zero to four times before being forwarded to Voice Mail or getting the recording (in the absence of Voice Mail).

 

-Please dial *228 choose option 1 and make sure you do this at least every month.

 

Please note: Ring times may vary based on your location, coverage area, and signal strength, or when calling from landline to wireless.

 

Thanks.