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Ok it's Feb 4th, where is the dang 10.2.1 update for Q10???
ladynafina
Member

Seriously, I've been waiting patiently as are alot of other people, and enough is enough.  I have restarted my phone, checked out my software updates, connected through BB Link, nothing.  NOTHING.  Where is the dang update???  Everything I've read says it's supposed to roll out today, even Verizon info has said that.  So where the F is it?  This is ridiculous.  I have been with Verizon for 5 years, and I've been happy til now.  This problem here, taking forever for the update, is pathetic.  Verizon has clearly shown they don't care much about their BB customers.  If I don't see the update by the end of the day, I'm going to storm into my local VZ store & bitch someone out until they can get the freaking update on my phone.  I mean for F'sake, my fiance has the Z10 & his update came last week, first thing in the morning.  But my Q10?  It's halfway through the day and nothing.  Flippin ridiculous

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Re: Ok it's Feb 4th, where is the dang 10.2.1 update for Q10???
jroeder
Sr. Member

Well if you go to the store and I quote, "***** someone out" then they will not help you. You might possibly get kicked out of the store.

You would apparently rather have them update it ASAP rather than test it to make sure you won't come across issues.

Look at the Galaxy S3/S3 Mini. Eveyone wanted the update ASAP, complaining left and right, threatening to cancel. So the code was released and phones were updated before they could completely test it. Now everyone wants to reverse the update because of all the issues, it essentially turned their phones into expensive paperweights.

Be thankful they care enough to test it completely before releasing it on the Q10 otherwise you'll end up with a brick for a phone.

Patience is a virtue

Good Luck

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Re: Ok it's Feb 4th, where is the dang 10.2.1 update for Q10???
jroeder
Sr. Member

After further investigation it has been released today

It does not update all Q10's at once........

Good Luck

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Re: Ok it's Feb 4th, where is the dang 10.2.1 update for Q10???
ladynafina
Member

I'm sorry I'm just pretty peeved that it's been taking so long. I normally don't have any problems with vz but this has just been annoying. I'm patient enough, but at the same time it's pretty aggravating when I see other people with the update but not my phone. I wouldn't really go into the store and do that, I'm just upse right now that I keep refreshing my phone and nothings shown yet

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