Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Once viewed emails are hidden
Handyman
Newbie

Once I view an email on my Blackberry Tour and close the message with the "escape" key my email setup often hides the message and it is no longer accessible in my inbox. This does not happen every time but often enough that it is a problem. I cannot depend on a once viewed message being available again in my device inbox. I have not been successful in finding a way to keep once viewed emails from being hidden. I would like to be able to view an email as often as I want and then manually delete it when I no longer need it. Any suggestions?

Labels (1)
0 Likes
Re: Once viewed emails are hidden
SoccerRef
Contributor

When you open your messages folder go to Options, General Options and ensure Hide Filed Messages & Hide Sent Messages are set to 'No'. Hope this helps.

0 Likes