Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Outlook calendar syncing issue with BB tour
maf5002
Member

My phone has been working great with my outlook up an till about 2 weeks ago. Desktop Manager syncs everything except my outlook calendar. I can't seem to figure out why it won't sync. I do have the newest version of the desktop mgr downloaded onto my computer.

 

PLEASE help!

Labels (1)
0 Likes
Re: Outlook calendar syncing issue with BB tour
moates
Novice

I have provided some information below, that may help with your syncing issue.

 

Try going back through the synchronization options on the desktop manager. I have provided the detailed instructions below:

http://search.vzw.com/?do=viewdoc&id=16559

 

***Step 6 and 7 in the synchronization process will be the most important. Ensure you are selecting calendar (and anything else that is needed), as well as Outlook in Step 7. Step 8 will be up to you in whether you would like to do the following:

Two way sync
Changes are synchronized to the device and desktop application.

One way sync from Device
Changes are synchronized to the desktop application only.

One way sync to Device
Changes are synchronized to the device only.

***You may have to reset your current synchronization and set it back up. If this is needed, use the same article above and on Step 5 in the article you will have the option to reset configuration.

 

I hope this helps.

0 Likes
Re: Outlook calendar syncing issue with BB tour
maf5002
Member

Yea I just did that today to make sure everything was checked. Also I deleted the software and reinstalled it again and that still did not fix the issue. I am still unsure about why my phone will not sync the calendar.

 

?????????????

0 Likes
Re: Outlook calendar syncing issue with BB tour
Leslie1
Novice

If you installed the new version on top of the old version it will cause the outlook to not process correctly. Try removing both the old version and the new version and just install the new version.

0 Likes