Overheat

[AndrewBFrank]

My Classic randomly overheated and now the device won't hold a charge and the keypad backlighting dosent work. 

[vzw_customer_support]

AndrewBFrank,

This certainly sounds concerning. Let's dig in here and get this fixed up for you. What type of charger are you using with the phone? Has there been any damage to the device?

SandyS_VZW
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