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Overheat
AndrewBFrank
Member

My Classic randomly overheated and now the device won't hold a charge and the keypad backlighting dosent work. 

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Re: Overheat
vzw_customer_support
Customer Support

AndrewBFrank,


This certainly sounds concerning. Let's dig in here and get this fixed up for you. What type of charger are you using with the phone? Has there been any damage to the device?


SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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