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Phone Crashed with App Error 523
swelborn
Newbie
‎12-29-2009 03:48 PM

This phone has been locking up about once a day for the past few weeks. Last week it started giving me an Unhandled Exception 16 > 16 - forgot the rest..I was able to 'Ok' out of it..but this morning it went down.

 

Right now my whole phone has a white background and in the middle of my phone in small letters it says 'App Error 523'

 

I do a battery pull, same thing.

 

How can I get this phone reset without being on the phone?

 

When I get home I pluggin it into my computer and doing either an upgrade to my OS or falling back to previous OS - I have had nothing but problems since I upgraded to 5.0.*

 

 

Anyone have any idea's?

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Re: Phone Crashed with App Error 523
swelborn
Newbie
‎12-29-2009 03:49 PM

Btw, my phone is the Storm 9530

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Re: Phone Crashed with App Error 523
swelborn
Newbie
‎12-30-2009 11:57 PM

Bump

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Re: Phone Crashed with App Error 523
sadie85
Contributor - Level 3
‎12-31-2009 12:40 AM

http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8300/app-error-523/m-p/50677

 

blackberry's website as a lot of information! I got this once before too :smileysad: and was able to fix it myself.

 

Hopefully you've backed your phone up recently!

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