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Please help- Can't find an app on my Tour
KatinaZ25
Member

Hey Guys,

  I just downloaded the new BB App world and now cant find it.   I've deleted it, reloeaded it and still nothing.  I've rebooted also and nothing.

 

I've looked in my downloads folder too.  NOTHING.

 

But, when I went to my Options icon then went to Advanced Options > Applications the app world was there.  What am I missing????

 

Its not hidden either (or at least I don't think so) because I unhide everything.

 

Thanks in advance.

 

Katina

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Re: Please help- Can't find an app on my Tour
xnikank12155
Member

the SAME EXACT thing happened to me... after i tried to upgrade to the new version it is totally gone from my phone. i always tried to the same things you did with no success

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Re: Please help- Can't find an app on my Tour
Kimberly_Nicole

Hi.  I am sorry you are having issues installing the BB App World.  I will be happy to look into this for you to see what is going on.   I do have a couple of questions before I can see exactly what is going on.

 

Does this happen when you download any other applications?

What is your blackberry software version number?  (you can find that by going to Options-About)

 

 

Waiting on your reply :smileywink:

 

 

Thanks!

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Re: Please help- Can't find an app on my Tour
Not applicable

Kimbery - I am having this same problem.  in answer to your questions - no this does not happen with other apps.  And I am running v5.0.0.591

 

Please help!

 

Thanks.

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