Problems with phone
Enthusiast - Level 1

I can neither receive or make calls from within the four walls of my house, but have to go outside.  I do not have this problem with the phone anywhere else.   Other phones in the house--landline or cell--work fine.  I was on the phone with a Verizon tech guy for a long time today who said I needed an "enhancement."  He then put me on hold, which was endless, so I finally hung up.  I wasted an afternoon!  Please help me.

Re: Problems with phone
Customer Service Rep

That's certainly a big issue, and is strange only your phone is having this trouble. We certainly want to help ensure you're phone is working properly. How long has this been going on?