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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
englishsoup
Member

I have had to roll back to 4.7!  Due to the following issues.

 

Issue 1

 

The phone stops recognising the charger  - ANY CHARGER - and requires the battery pull to be able to charge the phone!

 

Issue 2

 

When the blackberry storm is connected to my laptop it locks out visual voice mail from working along with other apps.

 

Issue 3

 

When I remove the phone or replace the phone into my blackberry branded holster the phone cheerfully dials someone at random. 

 

Issue 4

 

It places the phone on Mute and voice dialing etc through blue tooth stops working at random. 

 

Issue 5

 

It mutes the blue tooth at random

 

Issue 6

 

the back button and blackberry buttons become hyper sensitive making browsing almost impossible.

 

 

This is just a few of the problems.  When the charging problem occured I was informed by Customer service that it had to be something I was doing yet I have heard of other people with the same problem.

 

I really have had enough.  I never had a single problem with my storm and it's now a year old and never needed replacing and now I worry about problem with it if I end up re-upgrading.

 

I need my phone to work first time every time not when the blackberry decides it's time to do it.

 

I need to access my data in the same manner and receive voice mails if they come in when they come in.  I can't remove visual voice mail from my contract - it's not even on the list of features that can be removed - and it pee's me off that something that I have to pay for doesn't even work properly any more!

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
LCromwell
Sr. Member

I have read on here that some of the older storms have problems and they will do a free exchange for you if you call CS 800-922-0204 from another phone and ask for  BB tech support.

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
ltolman
Novice

Ok I upgraded my cell phone to the 5.0 software but didnt like it.  I'm now at 4.7 again.  Can anyone tell me what the current/legit (non leaked) version number is out right now for the 9530?

 

I see we're talking about 328; is that the latest?

 

Well my friend just hopped in the shower so I have to wait til he comes back but I heard 2 people: 1 person who has a storm 2 with the OS cannot enter a birthdate prior to 1959; then my friend who has a storm 1 (9530) that upgraded when it was announced also said he cannot enter a birthdate prior to 1959.

 

Which means that if I was born in 1924, he cannot enter that date in.  So when he gets back I'll tell you the 5.0 software version he has.

 

Til then.  I think this is a major bug that good ol RIM shouldve looked at before the placed it on the market.

 

Otherwise as far as me, I see my problem is announced "frequent freezes"; plus I just dont likt he new SMS layout :smileysad:

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
LCromwell
Sr. Member

Okay where are we entering birthdate on the phone, in the contact list?

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
Pamedic555
Member

1. auto text in text messages will not turn off.

2. new text messages appear above the date bar, and you must bounce them down into view.

3. clock alarm is impossible to set.

4. the update destroys all folder settings and options.

 

Best advice from Verizon after 30 min phone call:

 

ROLL BACK to old OS.

 

Bet the guy that designed this was fired from the MS Vista project.

 

Nice.  I'll be getting rid of this phone at the first available time, and no more Black berry.

 

Too many unresolved issues and no documentation on a major upgrade... nice job.

 

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
JCM
Member
I am very surprised don't understand how people just can't get this version up in running! Do they have an older model or what? Or is it that some came out good...or do they have a set up in which if you pay your bills on time? you get the best phone! Ha ha ha ha that's funny
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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
misterzee
Member

Storm will start up with the screen at a full 100% brightness, and then when the backlight times out and shuts off, I click the screen to turn it back on, and it comes on extremely dim.  It seems to go back to being bright at random times.

Possible solutions = automatically dim backlight" settings under Options>Screen/Keyboard = attempted was already set to “off” = not fixed

 

I have the same problem, which prompted me to call support today. They were not too pleasant, and not helpful either.

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
JCM
Member

Hey what's up, Okay so this is the solution?

 

when you turn screen back on do it in potrait mode? then turn it to landscape it will dim Okay so then turn back to potrait and wala! there you go got it fix?

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
SFObrien
Novice

misterzee wrote:

Storm will start up with the screen at a full 100% brightness, and then when the backlight times out and shuts off, I click the screen to turn it back on, and it comes on extremely dim.  It seems to go back to being bright at random times.

Possible solutions = automatically dim backlight" settings under Options>Screen/Keyboard = attempted was already set to “off” = not fixed

 

I have the same problem, which prompted me to call support today. They were not too pleasant, and not helpful either.


 

I will give this one a shot for you.  The dimming issue has not been resolved with the 5.0 software.  My S1 did it while on the 4.7 version as well.

 

Some are reporting it is a bug in the software and VZW/RIM are aware and hopefully if it is a glitch they will correct it with the next release or a patch.

 

Others are saying the dimming is supposed to be there and is working properly with the light sensor doing its job. 

 

I myself am leaning towards a software glitch or bug and will eventually be fixed.

 

Not a fix for you but just a little information.

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
ltolman
Novice

L Cromwell

 

Sorry I mustve overpassed your question.

 

Yes that is the answer.  If you add a contact, add their name, phone number and scroll all the way down where you have options such as Birthdate and Anniversary.  The birthdate will not go past 1959.  Which means in essence if someone was born in 1932 this new software update cannot accept that year.

 

However the older OS 4.7 can go back as far as 1799; so again if someone were born in 1821 it will accept that year.

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