(RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
Michele-VzW
Contributor - Level 2

As Verizon announces fixes or you as a user find them please post here!!

Frequent freezes

 

Cannot get the keyboard to open in Landscape mode on home screen to clear memory logs.

 

Completely lost Wallet (by RIM) even tried to download it again and it will not show in my download folder or on the home screen although it states it is already on my phone.  It does not show in the applications. = Please check your home screen for the application icon and/or the BlackBerry Application Center and follow the application installation wizard to re-install the applications.

 

Has a tethering plan. No longer able to connect using either MRB1000 or PHS300 CradlePoint routers.

 

 

Themes: when I turn my phone to landscape the background image doesn't stretch all the way and the icons blur or freeze on screen when I scroll up and down.

 

 

Storm will start up with the screen at a full 100% brightness, and then when the backlight times out and shuts off, I click the screen to turn it back on, and it comes on extremely dim.  It seems to go back to being bright at random times.

Possible solutions = automatically dim backlight" settings under Options>Screen/Keyboard = attempted was already set to “off” = not fixed  

 

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54 Replies
JCM
Enthusiast - Level 3
woooo okay I remember now I had this dim issue after security wipe, and I was like what's up with this constant dim It was not like that, so what I had done was another security wipe and now I only get dim. On landscape but after turning it back to potrait mode in 3 seconds goes back to normal and won't dim again, until backlight turns off? So all I did was security wipe..if after doing S.W. Still won't work wipe again till you get it right. That's what i did I remember I did it 3 times first was dim constant though, and second. Was not having icons like browser etc... But all I had to do was battery pull for 5 minutes and icons appeared! So hey give it a try..it worked me!
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JCM
Enthusiast - Level 3

Hey what's up, Okay so this is the solution?

 

when you turn screen back on do it in potrait mode? then turn it to landscape it will dim Okay so then turn back to potrait and wala! there you go got it fix?

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misterzee
Newbie

Storm will start up with the screen at a full 100% brightness, and then when the backlight times out and shuts off, I click the screen to turn it back on, and it comes on extremely dim.  It seems to go back to being bright at random times.

Possible solutions = automatically dim backlight" settings under Options>Screen/Keyboard = attempted was already set to “off” = not fixed

 

I have the same problem, which prompted me to call support today. They were not too pleasant, and not helpful either.

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SFObrien
Contributor - Level 3

misterzee wrote:

Storm will start up with the screen at a full 100% brightness, and then when the backlight times out and shuts off, I click the screen to turn it back on, and it comes on extremely dim.  It seems to go back to being bright at random times.

Possible solutions = automatically dim backlight" settings under Options>Screen/Keyboard = attempted was already set to “off” = not fixed

 

I have the same problem, which prompted me to call support today. They were not too pleasant, and not helpful either.


 

I will give this one a shot for you.  The dimming issue has not been resolved with the 5.0 software.  My S1 did it while on the 4.7 version as well.

 

Some are reporting it is a bug in the software and VZW/RIM are aware and hopefully if it is a glitch they will correct it with the next release or a patch.

 

Others are saying the dimming is supposed to be there and is working properly with the light sensor doing its job. 

 

I myself am leaning towards a software glitch or bug and will eventually be fixed.

 

Not a fix for you but just a little information.

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JCM
Enthusiast - Level 3
I am very surprised don't understand how people just can't get this version up in running! Do they have an older model or what? Or is it that some came out good...or do they have a set up in which if you pay your bills on time? you get the best phone! Ha ha ha ha that's funny
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Pamedic555
Newbie

1. auto text in text messages will not turn off.

2. new text messages appear above the date bar, and you must bounce them down into view.

3. clock alarm is impossible to set.

4. the update destroys all folder settings and options.

 

Best advice from Verizon after 30 min phone call:

 

ROLL BACK to old OS.

 

Bet the guy that designed this was fired from the MS Vista project.

 

Nice.  I'll be getting rid of this phone at the first available time, and no more Black berry.

 

Too many unresolved issues and no documentation on a major upgrade... nice job.

 

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englishsoup
Newbie

I have had to roll back to 4.7!  Due to the following issues.

 

Issue 1

 

The phone stops recognising the charger  - ANY CHARGER - and requires the battery pull to be able to charge the phone!

 

Issue 2

 

When the blackberry storm is connected to my laptop it locks out visual voice mail from working along with other apps.

 

Issue 3

 

When I remove the phone or replace the phone into my blackberry branded holster the phone cheerfully dials someone at random. 

 

Issue 4

 

It places the phone on Mute and voice dialing etc through blue tooth stops working at random. 

 

Issue 5

 

It mutes the blue tooth at random

 

Issue 6

 

the back button and blackberry buttons become hyper sensitive making browsing almost impossible.

 

 

This is just a few of the problems.  When the charging problem occured I was informed by Customer service that it had to be something I was doing yet I have heard of other people with the same problem.

 

I really have had enough.  I never had a single problem with my storm and it's now a year old and never needed replacing and now I worry about problem with it if I end up re-upgrading.

 

I need my phone to work first time every time not when the blackberry decides it's time to do it.

 

I need to access my data in the same manner and receive voice mails if they come in when they come in.  I can't remove visual voice mail from my contract - it's not even on the list of features that can be removed - and it pee's me off that something that I have to pay for doesn't even work properly any more!

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LCromwell
Specialist - Level 1

I have read on here that some of the older storms have problems and they will do a free exchange for you if you call CS 800-922-0204 from another phone and ask for  BB tech support.

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ltolman
Contributor - Level 1

Ok I upgraded my cell phone to the 5.0 software but didnt like it.  I'm now at 4.7 again.  Can anyone tell me what the current/legit (non leaked) version number is out right now for the 9530?

 

I see we're talking about 328; is that the latest?

 

Well my friend just hopped in the shower so I have to wait til he comes back but I heard 2 people: 1 person who has a storm 2 with the OS cannot enter a birthdate prior to 1959; then my friend who has a storm 1 (9530) that upgraded when it was announced also said he cannot enter a birthdate prior to 1959.

 

Which means that if I was born in 1924, he cannot enter that date in.  So when he gets back I'll tell you the 5.0 software version he has.

 

Til then.  I think this is a major bug that good ol RIM shouldve looked at before the placed it on the market.

 

Otherwise as far as me, I see my problem is announced "frequent freezes"; plus I just dont likt he new SMS layout :smileysad:

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LCromwell
Specialist - Level 1

Okay where are we entering birthdate on the phone, in the contact list?

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ltolman
Contributor - Level 1

L Cromwell

 

Sorry I mustve overpassed your question.

 

Yes that is the answer.  If you add a contact, add their name, phone number and scroll all the way down where you have options such as Birthdate and Anniversary.  The birthdate will not go past 1959.  Which means in essence if someone was born in 1932 this new software update cannot accept that year.

 

However the older OS 4.7 can go back as far as 1799; so again if someone were born in 1821 it will accept that year.

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Raymond
Newbie

Ok so I did the update thing with my Storm to 5.0.0.328 after the reboot my phone whent funky!  Any how my issue's were the

auto dimming did not cut off in landscape mode it was almost unreadable it was so dim, next my games kept giving me app

error's and had to reset the phone to get it to work. At first I thought it was my phone that whent south but after 3 replacement's

and every replacement having the same issue I decided to bite my tongue and just take one for the team especially after Verizon was telling me it was just me trying to scam a new phone out of them hay a little fact here I payed $220 for my STORM

new out the box when it came out and they gave me used replacement's who's scamming who here???? Any how I picked up

2 Iphone's on a family plan and am going to try for the 30day's so far I'm blown away and they seem to aknowledge there customer's need's not discourage them.

 

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LCromwell
Specialist - Level 1

Okay I found another unsolved problem and I believe it is in S1 and S2 in the phone info. screen when you go to edit or to initially set up info.,you cannot set a birth date back beyond 1959, the date scroll flat runs out at 1959. I and lots of my friends were born before 1944. We also have senior moments, that means we have a memory loss at that moment in time, not forever, just right then. LOL

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ltolman
Contributor - Level 1

I was reading the blackberry forums today and found a solution to the calendar issue.

 

At the year input; hold down the 123 button and TYPE in the year.  Hopefully that should work.  I dont have the 5.0 OS but I tried it out on my 4.7 and noticed I can type in a year versus clicking the down button.

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jdjacks
Newbie

Ever since I upgraded the software the phone doesn't synch properly with my pioneer AVIC Z2 when I get in the vehicle. Keeps showing it is in a call when the blue tooth connects. have tried resynching from scratch. no luck

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mbw62
Newbie

I have a Storm and recently upgraded to the 5.0 operating system.  Prior to this, when I connected my BlackBerry to my computer, it would see it whether Mass Storage Mode was enabled or not.  This was critical for my usage as I subscribe to the Rhapsody music service.  One of the features of the service allows me to transfer whatever music I want to my smartphone without having to buy each track (it's called Rhapsody To Go).  The service would not work if mass storage mode was enabled.  However my computer, and the Rhapsody software would still see the Storm when Mass Storage Mode was not enabled.

 

Since the upgrade, neither the computer nor the Rhapsody software can see the phone when Mass Storage Mode is not enabled.  I've contacted Rhapsody and they have no solution.

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scdigger
Newbie

Keyboard is in the way EVERYTIME I try to read a text...won't swipe down, and have to go through several button clicks to "Hide Keyboard" everytime I want to read a text.

 

Greg

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buckford
Newbie

After 5.0 upgrade headphones don't work.

 

I had to downgrade back to 4.7 to get the headphones to work again.

 

Gonna wait for the next OS update before I try again.

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ismcolorado
Newbie

I have the same problem with 5.0.0.328 OS for BB storm 1.

Left mine at this version since the unit operates better.  No newer version has been released that I see.  Do you know of a fix for this as of June 1, 2010?

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LCromwell
Specialist - Level 1

ismcolorado wrote:

I have the same problem with 5.0.0.328 OS for BB storm 1.

Left mine at this version since the unit operates better.  No newer version has been released that I see.  Do you know of a fix for this as of June 1, 2010?


5.0.0.419 OS for BB storm 1 works fine for me. It is an official RIM release, but not a VZW release. Do an online search for it, or go to Crackberry.

 

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