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(RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
Michele-VzW
Novice

As Verizon announces fixes or you as a user find them please post here!!

Frequent freezes

 

Cannot get the keyboard to open in Landscape mode on home screen to clear memory logs.

 

Completely lost Wallet (by RIM) even tried to download it again and it will not show in my download folder or on the home screen although it states it is already on my phone.  It does not show in the applications. = Please check your home screen for the application icon and/or the BlackBerry Application Center and follow the application installation wizard to re-install the applications.

 

Has a tethering plan. No longer able to connect using either MRB1000 or PHS300 CradlePoint routers.

 

 

Themes: when I turn my phone to landscape the background image doesn't stretch all the way and the icons blur or freeze on screen when I scroll up and down.

 

 

Storm will start up with the screen at a full 100% brightness, and then when the backlight times out and shuts off, I click the screen to turn it back on, and it comes on extremely dim.  It seems to go back to being bright at random times.

Possible solutions = automatically dim backlight" settings under Options>Screen/Keyboard = attempted was already set to “off” = not fixed  

 

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
Stormhead77
Member

I too cannot seem to get the automatic dimming feature to turn off. I've tried every combination of changing the brightness level, turning auto dim on/off, hard reboot by removing the battery, and the darn thing is still auto-dimming! Anyone else having the same issue? Anyone else have a resolution?

 

Thanks!

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
LOWFLYER
Novice

Problem:

BBM 5.0.0.33 has some touchscreen issues with the buttons for adding a contact or viewing contact details when a contact not in chat with in your list is highlighted.  The bottom row of virtual buttons will only scroll down your contact list until it gets to the bottom and only then can you hit add or view contact details.  For example, if I want to view the contact detail of my first contact in the list and i'm not currently chatting with them, I hit the contact details button on the touchscreen and all it does is scroll down.  Same with adding a contact.  They aren't available until u reach the bottom of the list.  Now when you are in chat with somebody, the buttons will work.

 

Suggested improvement:

This is a pretty big oversight as far as I'm concerned, I really miss being able to toggle from vibrate to last selected ringer volume level using the mute button as available in the .75 firmware.  They got rid of it in .148 and it still have not reappeared.  

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
Michele-VzW
Novice

Add your SCREEN NAME to list if you have the same issue, if you have a possible solution please post that in this thread and if others find it works we'll move it to the solved thread!  Thanks everyone - Michele

BBM 5.0.0.33 has some touchscreen issues with the buttons for adding a contact or viewing contact details when a contact not in chat with in your list is highlighted.  The bottom row of virtual buttons will only scroll down your contact list until it gets to the bottom and only then can you hit add or view contact details.  For example, if I want to view the contact detail of my first contact in the list and I'm not currently chatting with them, I hit the contact details button on the touchscreen and all it does is scroll down.  Same with adding a contact.  They aren't available until u reach the bottom of the list.  Now when you are in chat with somebody, the buttons will work.

 

 

My music folder doesn't’t show up in the Media folder. I have to go through the Vcast music icon to get to my music... Is there a way around this? I don't have a music icon anywhere in any of my sub folders.  bigpapa  ORNURSEHUMC

 

I go to app world and select an app that I want, for instance the app store, it pops up with the screen to hit download so I hit it.. After I do that, it takes me into the internet browser telling me to hit the download button on there, but when I do it wont do anything... I can not get it to advance to the next page when trying to click a link on the internet browser. = suggested answer on forum: Try this from main screen go to Setup>Email Settings>press Blackberry button>list pops up>Service Books>Send Service Books

 

The new version of Facebook is very finicky.  It will work for a while and then alternate between "data service not available", "cannot contact Facebook", or "login session expired" error messages.  The login session expired happens quite frequently even immediately after I enter my information and click login.  I have full towers and data service when I get these messages.snarky

 

The Google contact sync works better than the Google version did for me but still has a minor annoyance.  The address from a Google contact syncs into the address line 1 field in my BlackBerry address book.  So the entire address is all smooshed into one line snarky

 

None of my multimedia or camera work after the update.  Pressing the Music, Media, or Camera buttons completely lock up the device and I have to pull the battery.  dwpritchard

 

When I restart my phone two screens pop up with messages that say:

Uncaught exception: java.lang.Error

Uncaught exception: java.lang.NullPointerException  = possible solution posted on forum:  My suggestion is a clean wipe and reinstall of the OS 5.0.  

 

My facebook app and my Blackberry messenger are not working.  I download and install them but the icons are no where to be found.  I go to applications in the options..They say they are there but I can't run them.  Also the icons are not hidden. 

 

The icon/ options to run/get into my email settings from the settings menu is not available. 

 

Frequent freezes continues to be a high issue

 

The headphones do not work when listening to music.  buckford

 

I've narrowed the backlight dimming issue down a bit more. It only seems to dim when I flip the phone into landscape mode. Seems to be OK and does not auto-dim when I hold the phone up/down.

 Wizaerd    

 

Complete crash on Storm with update, AngieRae 

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
Michele-VzW
Novice

For the question;

None of my multimedia or camera work after the update.  Pressing the Music, Media, or Camera buttons completely lock up the device and I have to pull the battery. 

Here is a temporary work around and the planned resolution:

Short Term Work Around:  remove and replace the battery and power the device back up to free up allocated memory in order to launch the camera.


Planned Resolution: This issue is due to certain applications not releasing allocated memory when they are closed. A fix for this issue is still under investigation and could be made on either the device software or the application itself. More information on the fix will be provided when available.

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
studerje
Member

Audible.com Application starts playing a book and then audio stops. The counter for seconds played continued going up.

I have to press pause and then play twice and then the book play properly.

If I press the stop button, then press play, the books audio stops and I have to go through the play/pause routine again.

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
studerje
Member

Blackberry App World and Blackberry messenger appear to be linked in some weird way.

I tried to uninstall and remove blackberry messenger, but once done, Blackberry App World disappeared.

Once I reinstalled blackberry App World, Blackberry messenger showed up as archived again.

 

Once App World is installed and then I install Messenger, Messenger disappears.

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
studerje
Member

Once Blackberry Appworld said BB messenger was installed and I rebooted, It didn't show up as a listed application.

I then forced a re-download and install from http://www.blackberry.com/blackberrymessenger and now BB messenger shows up and works!!!!

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
LCromwell
Sr. Member

 

Nevermind they have been found.

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Re: (RIM®) update (5.0.0.328 version) uncovered issue without solutions....yet
AzCellUser
Member

Solution for the Wallet issues; http://na.blackberry.com/eng/devices/features/browser/wallet.jsp?  This will download an updated version which works with the 5.0 OS.

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