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Re: Email delays
debcooks
Member

Hi, I have been getting my emails sparaticly for the past week now. Today I did not even get one email. What is going on?

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Message was edited by: Verizon Moderator

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Re: Email delays
vzw_customer_support
Customer Support

@debcooks,

Not getting your emails must be frustrating and I'm here to help! I rely on my cell phone to get my emails so I understand the importance of it working properly at all times.

What phone do you have? How long have you had these issues? Are you able to send email from your phone?

One thing you can try is rebooting the phone. If the battery is removable remove it for a minute or two. Insert and retest. This usually helps especially with BlackBerry devices.

Another thing you can try is removing the email account and re-adding it.

If you are still having issues after the above suggestions , please post back with details regarding your concern so I can better assist you.

John B

Follow us on Twitter @VZWSupport

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