Receiving SMS messages

[UrsulaJH]

I have been sending/receiving SMS messages all day, and all of a sudden the incoming texts are not incoming any longer!  I've had numerous people tell me they are texting me, and none of them are coming through!  The test messages I sent out are being delivered.

Any ideas?

[nmchileman]

Try two things. Find your Manage Connections icon and click on it. Uncheck the box that says Mobile Network. Let the radio turn off for a couple seconds then recheck it and it will turn green. Make sure the signal goes back to 1XEV (not 1X or 1xev). Second: take out the battery and leave it out for about 10 seconds. This should solve about 90% of connection issues you'll have with your phone. A full wipe of the device usually solves the other 10%. So hopefully don't have to go there.