Keep receiving same pop-up on phone: "Uncaught exception: java.lang.NullPointerException" Then it has an "OK" box to check, to get rid of it. It is happening on SOME incoming calls.... but maybe not all of them. Some calls don't RING, they just show up as Missed Calls... or some might show as Message Received. Some times the ID # or Photo of the last caller.. continues to show up on outside screen. HELP
When attempting to access a corrupt contact list database on the BlackBerry smartphone, the following error message appears:
The BlackBerry® Device Software or software application component has failed, or there is corrupt data from a wired or wireless synchronization.
Isolate the corrupt data by turning on advanced logging for Intellisync®.
Clear the contact list database on the BlackBerry smartphone.