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SMS Issue

Last night, this error code popped up: Uncaught exception: Index 17 > = 17  


My phone froze.

I removed my battery for 30seconds reinstalled battery and turned on.

The same code popped up: Uncaught exception: Index 17 > = 17 then I depressed "OK" and the error message went away but so did my SMS key/button/icon.


I looked everywhere and nothing is hidden.

I followed the steps from a previous post and when I touch "Messages" and berry button to get menu, I do see options. I click on that and Home Screen Prefrences comes up. I do not see General Options.


When I try to text from my contacts book, the text suspends and just sits there.

I can send and retreive e-mails but NOT send nor receive texts.


I've been on hold with Verizon for 18minutes now. This is my 2nd attempt calling.


I appreciate any assistance you can offer.     


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