Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
SMS Issue
Flynbl9
Member

Last night, this error code popped up: Uncaught exception: Index 17 > = 17  

 

My phone froze.

I removed my battery for 30seconds reinstalled battery and turned on.

The same code popped up: Uncaught exception: Index 17 > = 17 then I depressed "OK" and the error message went away but so did my SMS key/button/icon.

 

I looked everywhere and nothing is hidden.

I followed the steps from a previous post and when I touch "Messages" and berry button to get menu, I do see options. I click on that and Home Screen Prefrences comes up. I do not see General Options.

 

When I try to text from my contacts book, the text suspends and just sits there.

I can send and retreive e-mails but NOT send nor receive texts.

 

I've been on hold with Verizon for 18minutes now. This is my 2nd attempt calling.

 

I appreciate any assistance you can offer.     

 

Labels (1)
0 Likes