SOUND KEEPS PLAYING RANDOMLY
Eastercla
Newbie

Hello.  I received one of those **bleep** chain texts from a friend who doesn't own a black berry (they use a razor.)  This txt had a joke that you read and a sound that played when you opened it.  I have long since deleted that message.  However, that same sound no plays randomly no madder what.  The sound settings can be silent or vibrate it doesn't matter.  It still plays.  It also plays when I get messages and after hanging up on a phone call.  I pulled the battery and still no luck.  How can I get rid of this thing.   I have never heard of blackberry viruses but hey, there's a first for everything. 

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Re: SOUND KEEPS PLAYING RANDOMLY
Kimberly_Nicole
Contributor - Level 2

Hi.  I am sorry the song continues to play even after you deleted it.  I will be happy to help you further.   First, I want you to try dialing *228 option 2.

 

Once you do that, please let me know if it continues to make the sound randomly.

 

 

Waiting on your reply :smileyhappy:

 

 

Thanks!

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