I had a Verizon family plan for about 4 years with no problems. Then I started recieving strange spam texts that cost 10 dollars a text, and then I was being charged 10 more for a **bleep** data plan, and I was still being charged for data usage outside of my current package, and I'm sure I never downloaded anything. Not only that, I didn't even want the data package yet I was forced to from just buying the EnvyTouch. I just wanted the phone, not some rediculous package I won't ever use.
In the end of my Verizon experience, I had to haggle my way out of a 350 dollar early termination fee, yeah, customer service is great alright, psshh!! The guy was constantly trying to sell me all these other **bleep** options when I had made it clear that all I wanted was to terminate the line.
And yeah, bstorm2b, you're right, these community forums are to help people, but you're doing the opposite of what you just said. The initial message was more helpful to me than all that crap you said. I switched to Sprint and I never lose calls and I could care less about 3G crap, a phone is for making calls, I have a computer and its utilized for internet usage, so screw 3G crap on a cellular device. I'm sure most who don't need all those pointless luxuries would very much agree.
Sprint is far better to me than Verizon, not only that but I don't get strange data charges. To sum it all up, I hope others read this and I hope they find it helpful to see that quite a few people have had terrible experiences with Verizon, and perhaps they'll steer clear of renewing their contract, or sadly having to pay a rediculous amount to terminate the burden/ contract.
