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Say no to Verizon & blackberry
ibme-ubu
Member

I hate my blackberry.  Have a storm that freezes WAY to often.  Verizon customer service is USELESS, they must not have service from Verizon as they do not seem to understand the problem, or, Just don't care!!  Solution upgrade the phone...my opinion  why throw more money away on a product that most likely won't be any better.  If you have problems with a new phone who do you call the same  people that can't help you now???  I have been a long time Verizon customer over 10 years and the last four have been horrible.  I have  weeks that I am in the Verizon store every day and they could not solve the problem.  Then tell you to call that ever so helpfull customer service number.  It is just one bad experience after another. BE SMART CHECK ALL WIRELESS SERVICES OUT CAREFULLY BEFORE YOU CHOOSE!!!   I DON'T RECOMMEND  VERIZON WIRELESS,

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Re: Say no to Verizon & blackberry
bstorm2b
Member

I have not known anyone who had that many problems with their phone. If you are not happy with the service fine leave. Just remember all phones have there own problems and its not exclusive to Verizon. Also if you drop VZW be prepared to be in any other carriers store everyday trying to get out of your contract due to dropped calls and lack of 3G service. Please if you dont have anything good to say about VZW then don't bother. The people on these forums are here to help each other not put the company down.

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Re: Say no to Verizon & blackberry
Bsmith151
Member

Seems like it may be time to move on.  When any simple service such as cellular causes as much disruption in your life as described why bother?  There are 4 major carriers in the US to see which gives the level of service you are seeking.  All have their faults and shortcomings IMO.

 

I am happy with Verizon CS, like my Blackberry device and the Verizon network coverage, but have many friends / family that feel the same about Sprint, At&T and T-Mobile and the devices they carry.  Great that we have a choice.

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Re: Say no to Verizon & blackberry
SFObrien
Novice

I hear Cricket is looking for unhappy people from other carriers.......................:smileyvery-happy:

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Re: Say no to Verizon & blackberry
MacDaddy
Novice

Sprint (cheaper) no coverage, T-mobile (cheaper) no coverage, AT&T about the same price, dropped calls and crappie 3G coverage. Customer Service, Verizon rules. (Trust me I have had the others) So all I have to add is Good Luck.

 

When you have problems on Verizon

 

Call customer service first, if you need to replace the phone or need service make sure you use a CORPORATE store.

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Re: Say no to Verizon & blackberry
LCromwell
Sr. Member

SFObrien wrote:

I hear Cricket is looking for unhappy people from other carriers.......................:smileyvery-happy:


Hmnn, maybe that is what that chirping noise is that so many people have been complaining about lately, Cricket trolling for new customers?

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Re: Say no to Verizon & blackberry
MacDaddy
Novice

 


LCromwell wrote:

SFObrien wrote:

I hear Cricket is looking for unhappy people from other carriers.......................:smileyvery-happy:


Hmnn, maybe that is what that chirping noise is that so many people have been complaining about lately, Cricket trolling for new customers?


 

Cricket's sell phones? I thought they communicated by rubbing their legs together! :smileyvery-happy:

 

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Re: Say no to Verizon & blackberry
spensergavin
Member

I had a Verizon family plan for about 4 years with no problems.  Then I started recieving strange spam texts that cost 10 dollars a text, and then I was being charged 10 more for a **bleep** data plan, and I was still being charged for data usage outside of my current package, and I'm sure I never downloaded anything.   Not only that, I didn't even want the data package yet I was forced to from just buying the EnvyTouch.  I just wanted the phone, not some rediculous package I won't ever use.

 

In the end of my Verizon experience, I had to haggle my way out of a 350 dollar early termination fee, yeah, customer service is great alright,  psshh!!  The guy was constantly trying to sell me all these other **bleep** options when I had made it clear that all I wanted was to terminate the line. 

 

And yeah,  bstorm2b, you're right, these community forums are to help people, but you're doing the opposite of what you just said.  The initial message was more helpful to me than all that crap you said.  I switched to Sprint and I never lose calls and I could care less about 3G crap, a phone is for making calls, I have a computer and its utilized for internet usage, so screw 3G crap on a cellular device.  I'm sure most who don't need all those pointless luxuries would very much agree. 

 

Sprint is far better to me than Verizon, not only that but I don't get strange data charges.  To sum it all up, I hope others read this and I hope they find it helpful to see that quite a few people have had terrible experiences with Verizon, and perhaps they'll steer clear of renewing their contract, or sadly having to pay a rediculous amount to terminate the burden/ contract.

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Re: Say no to Verizon & blackberry
MambaFace
Member

My question is, if you are so unhappy with the phone, why do you dislike Verizon Wireless?  It doesn't make sense, as they provide the service, they do not manufacture the phones.

 

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Re: Say no to Verizon & blackberry
Guppy300
Member

AMEN

 

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